We had an excellent experience with Smart Solar Energy out of Springfield. They installed panels on our home quickly and without any disruptions to our lives.
Jenn was extremely forthcoming and clear in all communication both during the sales process and throughout the actual project. We went from our first discussion to having the system fully operational in about two weeks. They know what they are doing and use what seems to be very modern equipment and approaches. Also, Smart Solar took care of all permitting, city inspections, etc. Given that we weren’t particularly interesting in learning the ins and outs of a solar install, just in reducing our electrical bill and doing a little bit for the environment, that was much appreciated.
Extremely positive experience, highly recommended.
We recently had Smart Energy install a solar system at our home in Springfield. Jordan provided excellent communication all the way through the process. Although not the least expensive bid, his was competitive and I felt he was as interested in educating me about solar and the various types of panels and inverter systems as he was in selling a system. He demonstrated how the array of panels would meet our energy needs and didn’t try to sell us more than we needed. We are very satisfied with our solar system and I highly recommended Smart Solar Energy.
Thank you Smart Solar for a great experience with my solar project! We were referred to Jenn through one of our neighbors who she helped with their system. She was very friendly and always made time to answer all of my questions. Communication is very important to me and I feel that I was always able to get ahold of someone when I needed my questions answered.
The installers showed up on time, were friendly, did a great job, and let my home the way they found it. We just got to flip the switch today! Can’t wait to crank the AC!! Thank you Smart Solar out of Hermiston for such a great job!
I’ve been researching solar for a few months now and met with 4 companies. The last two were a complete waste of time and I should’ve just went with Smart right from the start to save time but it’s always good to do your due diligence especially on a large investment like this. My neighbor went with them so I knew their work is good because I walked over and looked at his system. I like the panels because they have the best warranties of any manufacturer. Plus they are a credible manufacturer that I’ve heard of and the panels look really nice.
Jordan was my sales rep and was available anytime I reached out to him day or night. I appreciate this level of customer service because I’m in sales myself; and I appreciate when I receive 5 star customer service from the companies I choose to do business with. Crew was quick and friendly and their work looks great. Highly recommend Smart Solar out of Hermiston!
I am not one to take the time to write extensive reviews however I cannot miss the opportunity to say that my experience with Smart Energy out of Hermiston was nothing short of outstanding. After receiving multiple estimates, I chose them based upon the price and system they proposed for my home, and had a new roof and solar installed in July 2020. During every phase of this job, Smart Energy communicated clearly with me, even proactively contacting me to explain status and to ask if I had any questions. All of the people I interacted with were extremely professional and responsive, beginning with Jordan Showers, and including every worker that set foot on my property. Each day my yard was thoroughly cleaned up and they were very careful to pick up stray roofing nails as they removed the old roof. I am very pleased with the results, and happily reaping the benefits of having solar power! I have extremely high expectations when I pay for something quite costly. and have been engaged in many construction projects in the past that did not go well, and I will honestly say that I was not compensated in anyway for providing this review, Smart Solar was really THAT good.
After researching and getting bids from 5 companies I found Smart Solar Energy to be the most professional and very competitive in price. The installation went very quickly and the system was approved by the city in less than a week.
The solar edge app lets you check on the status of your system instantly and also tracks overall solar production. It is a great tool for monitoring your system.
Customer service was professional from start to finish. The rep would only leave after all my questions were answered. Professional, clean install and perfectly priced. Start with Smart Solar in Newberg and save yourself some time.
Very satisfied! My main reason for choosing Smart Solar Energy was the knowledge displayed by Jordan and his senior electrician, as well as their patience in considering several roof configurations.
The new system augments my existing system, which has been working well for 10 years, and generating half of my total usage. With the cost of solar decreasing, I added on to my old system to cover my remaining usage and our future electric vehicle.
The new system is half the cost of my old one, it generates 30% more power while using fewer panels, and has a 7-8 year payback period vs 10 years for my old unit.
The new system has been in use for one month now and is performing better than predicted. The power company can raise their rates all they want, and my bills should be limited to connection fees. Install went smoothly, and the crew was considerate of my neighbors. I highly recommend Smart Solar Energy.
People at Smart Solar out of Estacada are knowledgeable, professional, honest and dedicated. They didn’t pressure me at any point which I appreciated.
I’m comparing them to:
– my previous installer in California (we had solar panels there before we moved to Oregon) – the installers there were good, but I remember giving them 4 stars a few years ago.
– two other bidders in Portland.
Smart Solar outperformed all of them.
The most memorable moment for me was when I was comparing a solution from Smart and another vendor here in Portland. I had specific solar panels in my mind, but those were fairly new on the market and I didn’t realize that they do not support microinverters a that time, which I also wanted. Jordan knew that and since I was hell bent on those panels he provided a quote for those panels with power optimizers instead of microinverters. The other vendor quoted me with microinverters (this is what I wanted) for the same panels.
So I went back and forth between Smart Solar and the other vendor to find out what is real – and then Jordan provided a proof that could not be disputed. The other vendor recognized its mistake and corrected its quote, which was too little too late at that point.
Smart Solar Energy out of Estacada has consistently exceeded my expectations as a customer. Both me and my neighbor had installs on our houses. They kept me updated on the build process throughout, the solar output is fantastic, and customer service is very serious about making sure you are having a good experience as a solar buyer.
When i had an issue with the system tripping, the same person who sold me the solar system (Solar Jenn) saw to it that a service team was deployed out to my house that night to resolve the issue, which definitely speaks to their commitment.
The solar panels have the highest efficiency of any other major brand and has a 25 year warranty. That combined with Smart Solar Energy’s dedication to the product makes it a combo thats really hard to beat. When i did research on all the solar companies, I wanted the best panels with a team that would stand behind them. After almost a year of usage I definitely feel that I made the right choice.
We Recently had solar installed by Smart Solar and am very pleased with the entire transaction. I was originally introduced to the company through a real estate agent who brokered the whole transaction, including very favorable financing. I highly recommend this company for their professionalism. As a real estate professional myself, I rely on trustworthy vendors who do what they say. Thank you and your crew Smart Solar! I wish you continued success.
Smart Solar out of Sherwood nailed it 150%. Jordan Showers, my consultant, great guy by the way, came out to the house and explained to me everything I needed to know about making my decision. He was patient every step of the way and fielded every question I could think of. And then when I thought of more and emailed him and called him, his response time was fantastic. I had contacted several other solar companies as well, and most of them didn’t respond or follow-up in any way. It was a really easy decision for me to go with Smart Solar.
The installation was very fast, done in one day, and I felt like I was part of the process. I signed off on the panel layout, and was walked through the process of what would happen next. They took care of all the utility coordination, which was huge for me! They also had to upgrade my electrical panel to be able to handle the new solar and they did so in a professional manner and they did a fantastic job. I also wanted a solar attic fan installed above my garage. I have no airflow in the attic over my garage which was making the garage extremely warm on a hot day. By adding the solar attic fan it really cooled that part of the attic down.
When all was said and done, they set me up with a monitoring app so I could make sure that my energy usage didn’t exceed my generation. So just end-to-end, a great experience. And I really appreciate the way they run their business.
We ordered and received Solar and a Battery, it took two months including being locked down with the Covid-19. Our mother-in-law went with another company and signed a contract with them and is still waiting. A couple of very minor snafus due to the weather and the virus were resolved easily. Smart Energy out of Sherwood is a great company throughout. Not enough veterans on the crew is my only complaint.
The installers were great!! Very friendly and knowledgeable, it was up and running in Dec so I can see what the wonderful winter weather we have does to the generation, and I was suprised. Only on the worst days did the panels not produce alot of power. Cant wait to see what this summer is like.